It is important that you feel carefree and comfortable when you bring your child to us. We offer you the trust to do so, by talking to you and telling you about what we do and how your child is doing at Op Stoom. We take initiative for chats and are always available if you want to chat with us. Together we know what is happening in the world of your child and how to promote his or her development.

When you drop off your child we love to hear about how he or she is doing and if there is anything we need to know of. When you pick up your child at the end of the day we will fill you in on how your child did. It’s about the small things that we notice that day. And of course, also about playing with the other children, eating and drinking and other care aspects.

You can reach us all day by phone or email. Of course we have contact on a daily base when you pick-up your child. Furthermore the location coordinator will regularly send you an email with information about the fun stuff we do, our employees, important dates and other things that are important to know.

In order to guide your child in his or her individual development, we monitor your child daily. We pay close attention to your child. How comfortable is your child amongst the group? And what does he or she need? Each year we capture this in an observational report. We call this method ‘Welbevinden’ (well-being). This report is for you to take home, and we’ll gladly go through it with you.

We possess adequate knowledge of the various developmental stages of children, to be able to identify developmental problems.

At times, we worry about a child. This happens when they show clear signals, such as exceptionally late speech development. But it can also concern different, less obvious worries. We will always alert you. Pedagogical childminders always first discuss their worries about a child with their supervisor. Who will subsequently contact to parents to exchange thoughts on the signals we’ve picked up on. After all, we want the best for your child

We will discuss what extra care we can offer. It’s important that this care suits the needs of the child and the possibilities we can provide. The childcare supervisor can advise for professional help if this is necessary for the development of the child.

Do you want to know which steps we take to offer the right care? Please inform about our procedures with the childcare supervisor at your location.

Every location has their own parents’ council. The parents’ council is a sounding board and has the right to advise us on various subjects. The rules of procedure and the name and phone numbers of the parent council members are available at the location. When we are looking for new members, we will inform you in an email by the location coordinator.