Op Stoom works with a 1 month notice period, also for partial cancellation. Cancelling can be done any moment of the month through email@example.com. Did you cancel in the second half of the month? Then, the financial settlement of the cancellation will happen in the month after, because of direct debit. Say for example you cancel daycare on the 17 of February, then you will pay automatically for the whole month of march. At the end of March, you will receive a credit bill and we pay you back the surplus you payed for daycare.
Cancelling before it all starts
Op Stoom requires a minimal service of a month, so you’ll have to pay this. Though, please remember to cancel the childcare before the first day of care.
Did you stop working or lose your job?
After your last day of work, you are still entitled to 3 more months of childcare benefit.
When you use less daycare than your workdays, you possibly are entitled to childcare benefits for longer. We can provide you with more information on this and are happy to help you. You can reach us through firstname.lastname@example.org or 023 – 2302004.